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Submitting Claim-Related Correspondence

Submitting a Claim

1. Place injured worker name, date of injury, and claim number on the correspondence.

2. Submit the correspondence to MCI using one of four ways:

  • Upload the document(s) from within the claim reporting portal (preferred method) by visiting
  • Email claim to
  • Fax to 804-371-2556, or
  • Mail to P.O. Box 1140, Richmond, VA 23218-1140

3. Remember to submit the claim using only one of the four methods above.  Please do not send duplicate claims. 

4. Please retain the original claim and reports for your records.

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