Achievements
The Program has proven successful in a number of measures in fiscal year 2023:
Subrogation Recoveries – Subrogation recoveries totaled $461,510
Direct Deposit – Enrollment for direct deposit remained flat at to 62% of eligible employees being enrolled.
Customer Satisfaction Survey – 87% of those responding rating MCI as 6 or better on a 10 point scale.
Return-to-Work Rate – This marks thirteen consecutive years with RTW rates of either 98 or 99 percent. In FY23, 99% of those released to work actually returned to work.
Cost Avoidance – Cost avoidance for FY23 totaled just over $11,000,000. The program has achieved 10-year total cost avoidance under actuarial projections of $96,501,922.
Disability Duration – In FY23, we reduced average disability duration to 32.14 days, a reduction of 1.16 days or 3.48% below the 3-year average disability duration.