Commonwealth of Virginia Workers' Compensation Services
Saturday, March 25, 2017
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Workers' Compensation News

Stay on top of the news from the Commonwealth of Virginia Workers' Compensation Services program. Learn about program updates, new training opportunities and industry news.  You can also subscribe to news through our RSS news service.

Workers' Compensation News Email info@covwc.com

New Injury Type Checklists Help to Complete an Investigation

Sunday, February 19, 2017 View Comments Comments (0)
[check*list (noun); plural (noun): checklists, a list of items required, things to be done, or points to be considered, used as a reminder
 
WCS/MCI is continuously evaluating ways to make our program work better for agencies and injured workers.  Making compensability decisions quicker and paying indemnity and medical bills as soon as possible is a key focus of the program.  The program has been successful in reducing these turnaround times, but there is always room for improvement.
 
To that end, WCS/MCI and the Agency Advisory Council thought that a variety of checklists aimed at arming you with the most common types of information the benefit coordinator will need in order to complete their investigation might be helpful.  Armed with this information, you may choose to start gathering and supplying the needed information as soon as you are made aware of the accident.  Knowing upfront, the kinds of information we will request, hopefully takes away some of the mystery surrounding the benefit coordinators' questions and investigation.
 
 
The checklist includes:
  • General Post Accident Checklist
  • Slip/Trip/Fall Checklist
  • Motor Vehicle Accident Checklist
  • Machinery/Equipment/Product Checklist
  • Chemical Exposure Checklist
  • Attacks/Assaults Checklist
  • Mold Checklist

Read the January 2017 INNOVATOR newsletter from COVWC and MCI.

Saturday, February 04, 2017 View Comments Comments (0)
 Read the January 2017 INNOVATOR newsletter from COVWC and MCI.
 
 
In this issue:
  • VLW Changes
  • Workplace Violence
  • Employee Spotlight
  • FY17 2nd Quarter Results
  • Holiday Highlights
  • Quick Tips

WCS Welcomes Joe Johnson, New Assistant Vice President/Claims Manager

Tuesday, November 01, 2016 View Comments Comments (0)
WCS is pleased to announce the addition of Joe Johnson to the MCI team serving our program. Joe is an employee of York Risk Services, MCI's claims service provider partner, and will assume the Assistant Vice President/Claims Manager position effective November 1, 2016.  Joe will manage all of MCI's claim teams responsible for the management of your agency's workers' compensation claims.
 
Joe is a graduate of Winston-Salem State University and has over 30 years of multi-line claim experience with over 20 years of Virginia workers' compensation experience.  He most recently served as Regional Supervisor at Erie Insurance Group in Richmond, Virginia. Joe also holds the designation of Workers' Compensation Law Specialist (WCLS) through the American Educational Institute, Inc.
 
Joe can be reached by phone at 804-775-0701 or by email at joe.johnson@yorkrsg.com
 

Read the October 2016 INNOVATOR newsletter from COVWC and MCI

Thursday, October 27, 2016 View Comments Comments (0)
Read the October 2016 INNOVATOR newsletter from COVWC and MCI.
 
 
In this issue:
  • Network Verification
  • Accurate Wage Reimbursement
  • Voice of MCI
  • Safety in the Office
  • FY17 First Quarter Results
  • Mail Order Program
  • Tips for Teamwork

Read the August 2016 INNOVATOR newsletter from COVWC and MCI

Monday, August 08, 2016 View Comments Comments (0)
Read the August 2016 INNOVATOR newsletter from COVWC and MCI.
 
 
In this issue:
  • FY16 Key Program Successes
  • FY16 Key Metric Results
  • FY17 Program Focus
  • Slip, Trip or Fall injuries are the Most Costly

New Provider Search Tool

Thursday, August 04, 2016 View Comments Comments (0)
WellComp, MCI's medical bill adjudication partner, is pleased to announce the release of its new and improved provider search tool supported by VIIAD.  The VIIAD Compass search tool is an easy to use web-based PPO search tool directory and worksite poster tool that provides advanced search functionality, including:
  • Search provides by name, city, county, address, group name
  • Improved provider specialty and sub specialty search options
  • Improved mile radius search results
  • Provider results display in a list or map view
  • Create custom Worksite Posters / Panels
  • Text, email and print driving directions to injured workers
  • Smart Phone Technologies:  All of VIIAD's  web based tools are compatible with Apple and Android platforms.
You can reach this tool following the link below or by going to www.covwc.com and clicking Services from the toolbar across the top of the page, then PPO Network and WellComp website.
 
 
Remember Client Services is available to assist in the creating and verification of a panel.  Please contact Client Services  by emailing ClientServices@rhgnet.com or by calling 800.734.4460 for assistance.
 

Read the April 2016 INNOVATOR newsletter from COVWC and MCI

Thursday, April 07, 2016 View Comments Comments (0)
Read the new quarterly INNOVATOR newsletter from COVWC and MCI. In this issue:
 
  • Agency advisory council meeting again 4/7/16.
  • Registration for Regional Roadshows Now Open! Register Early!
  • Claim spend decreases when claims are reported immediately.
 

Workers' Compensation Services 2016 Roadshows

Friday, April 01, 2016 View Comments Comments (0)
Registration is now open for the Workers' Compensation Services 2016 Roadshows!  Please register in the Learning Center; you can search on keyword "Roadshow."  There are three sessions on each day - you may register for one, two, or all three.
 
The dates and locations are:
 
5/10/2016 - Virginia Western Community College -  Roanoke
6/1/2016 - Thomas Nelson Community College - Hampton
6/6/2016 - Science Museum of Virginia - Richmond
6/9/2016 - Woodrow Wilson Rehabilitation Center - Staunton
 
This informative regional session is designed to provide agency Workers' Compensation representatives with an overview of FY16 results and initiatives aimed at improving the customer experience with a significant portion of the day devoted to training sessions geared both toward the veteran and to the less experienced workers' compensation coordinators.
 
Breakfast and networking will begin at 8:15 AM.
 
Workers' Compensation 101 (9:00 AM - 11:30AM).  This training is geared toward those agency representatives who have fewer than 2 years of WC  experience, report a low volume of claims annually or simply feel like refreshing their knowledge of the workers' compensation basics.
 
Workers' Compensation Program Overview & Initiatives (11:45AM - 12:45PM - lunch is provided). Everyone should plan to attend this brief session providing you with an overview of key program results and the status on FY16 initiatives.
 
Advanced Workers' Compensation (1:00 PM - 4:00 PM).  This training session is geared toward those agency representatives who have 2 or more years of experience and have a good general understanding of the workers' compensation program.  Those attending the morning training session may wish to attend to build on the knowledge gained in the morning session.
 
We look forward to seeing you this spring!

Read the January 2016 INNOVATOR newsletter from COVWC and MCI

Thursday, January 21, 2016 View Comments Comments (0)
Read the new quarterly INNOVATOR newsletter from COVWC and MCI. In this issue:
  • Agency advisory council meetings 2/2/16 and 3/10/16
  • Pharmacy Benefit Management Programs help control medical spend
  • Move Over or Slow Down!

Read the October 2015 INNOVATOR newsletter from COVWC and MCI

Wednesday, January 06, 2016 View Comments Comments (0)
Read the new quarterly INNOVATOR newsletter from COVWC and MCI. In this issue:
 
  • Ways to Make Workers’ Compensation Easier for You
  • FY15 Results
  • Workers Compensation Cost Drivers