Commonwealth of Virginia Workers' Compensation Services
Saturday, January 19, 2019
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Workers' Compensation News

Stay on top of the news from the Commonwealth of Virginia Workers' Compensation Services program. Learn about program updates, new training opportunities and industry news.  You can also subscribe to news through our RSS news service.

Workers' Compensation News Email info@covwc.com

New and improved VLW-Employer Accident Report Portal

Friday, January 11, 2019 View Comments Comments (0)
You asked, we listened!  WCS and MCI are pleased to announce the launch of a new and improved VLW-Employer Accident Report Portal planned to go live on Thursday, January 10th.  Over the years we developed a catalog of changes for which agencies and other internal users asked to improve the user experience.  We believe you will find the new application and the enhancements intuitive and an improvement over the existing VLW.
 
Attached are some helpful tools for your transition to the new application.
  1. Complete VLW Manual
  2. VLW Employer Accident Report Quick User Guide
 
Some of the new features include:
  • York rebranding and change in color scheme:    
  • Improved sorting capabilities.
  • Ability for named users/system administrators to upload claim-related documents and files at the time of claim creation, as well as over the course of the life of the claim.
  • Ability for named users/system administrators to add claim related notes or annotations to the claim file.  The notes will be available in the claim file for the claim team to review.
  • More autofill of employer and employee information.
  • Improved highlighting of required fields.
  • COV job titles have been cross-walked to the appropriate NCCI occupation classification, eliminating the need to search for an NCCI code.
  • Automated reminders of forms pending submission.
  • Search functionality.
 
While we are excited about all of the enhancements, we are especially excited about the enhancements that allow named users to upload claim related documents and add annotations or claim notes (see pages 42-44 of the manual for more details).  As you read through the manual, we ask you to keep a couple of key points in mind:
  1. When uploading documents they should be uploaded separately.  Do not bundle multiple types of documents or claims.  For example, a medical note(s) should be uploaded and the file type and description noted as such, without any non-medical notes included. A wage chart being uploaded the same day should be uploaded separately and described as a wage statement.
  2. While named users are encouraged to upload claim-related documents through the application, please keep in mind that what you uploaded is not stored within the FROI portal.  Users accustomed to keeping copies of what is provided to MCI, will need to continue to do so by whatever means you typically use.
  3. As you start using these tools, please remember that if you uploaded a document or added an annotation, that you are no longer required to send the same information by mail or email (either directly to the benefit coordinator or to covimaging).  Only sending/receiving once will save time for all of us!
 
While we think the application is easy to navigate and intuitive, we plan to release recorded training for the application next week should you wish to take a refresher and for orientation of new users.  We will provide a link pointing you to the training and will make it available in the Learning Center.  In the meantime, if you have any questions on the application and features feel free to contact York Technical Support at 800.913.5651.
 
We are excited to offer you this improved accident reporting tool and are sure that as you begin to work in the application, explore the manual and listen to the training, you will discover other helpful enhancements!  Please feel free to contact us with any questions.

Safety Officer Network Meetings Planned for March 2019

Thursday, January 10, 2019 View Comments Comments (0)
Please mark your calendars and share with others, the next round of meetings are ready to go!
 
March 19, 2019, 9am - 12pm - Virginia Public Safety Training Center, Hanover, VA
March 21, 2019, 9am - 12pm - VA Department of Transportation Salem (Auditorium), Salem, VA  
March 26, 2019, 9am - 12pm - Tidewater Community College Portsmouth Campus, Portsmouth, VA
March 28, 2019, 9am - 12pm - James Madison University, Harrisonburg, VA
 
 
Safety Officer Network Meetings are designed to assist you with improving your knowledge, skills, and abilities while connecting you to other safety personnel in and around your area.
 
These meetings will include activities such as “What Would You Do?”  scenarios that will help you to apply safety concepts in real life situations.  They will also include:
  • Drive Smart VA Speakers and Resources
  • General Safety News and Updates
  • Workers’ Compensation Claims Review 
  • Topics Presented by COV Safety Peers
Register for the meeting of your choice at: https://covlc.virginia.gov//DL.aspx?id=3CFF14955FE5452A91E3AEDA28E1621D
 
Still have questions or need more information about these meetings, then please contact:
 
Curtis Stacy, curtis.stacy@dhrm.virginia.gov or (757) 653-2476
Monica Vannoy, monica.vannoy@dhrm.virginia.gov or (804) 308-3993
 

Read the November 2018 INNOVATOR newsletter from COVWC and MCI

Saturday, November 17, 2018 View Comments Comments (0)
Read the November 2018 INNOVATOR newsletter from COVWC and MCI.
 
Download PDF
 
In this issue:
  • Employee Spotlight– Brian Nixon
  • Opioid Misuse & Abuse
  • Electrical Safety...at Work and at Home

Read the July 2018 INNOVATOR newsletter from COVWC and MCI

Tuesday, September 18, 2018 View Comments Comments (0)
Read the July 2018 INNOVATOR newsletter from COVWC and MCI.
 
Download PDF
 
In this issue:
  • Employee Spotlight - Jeff Germain
  • Subrogation recoveries exceed prior years
  • MCI exceeded key program goals
  • MCI awarded NEW contract
  • Program cost avoidance over $9.4M

Safety Officer Network Meetings Planned for October

Monday, September 10, 2018 View Comments Comments (0)
Please mark your calendars and share with others, the next round of meetings are ready to go!
 
October 3, 2018, 9am - 12pm - Virginia Community College System, Richmond, VA
October 10, 2018, 9am - 12pm - The Department of Forestry, Salem, VA
October 11, 2018,  9am - 12pm - Norfolk State University, Norfolk, VA
 
Safety Officer Network Meetings are designed to assist you with improving your knowledge, skills, and abilities while connecting you to other safety personnel in and around your area.
 
These meetings will include case studies and scenarios that will help you to apply safety concepts in real life situations. For the October 2018 meetings they will also include:
 
  • General Safety News and Updates
  • Workers’ Compensation Claims Review & Info
  • Emergency Planning (Case Study from VPSTC) 
  • Virginia Fire Code & Fire Safety for state agencies (VDFP)
  • Disaster Preparedness (VDEM reviews state specific plans)
  • Meet and network with  COV Safety Peers in your region!
 
Register for the meeting of your choice at: https://covlc.virginia.gov//DL.aspx?id=3CFF14955FE5452A91E3AEDA28E1621D
 
Still have questions or need more information about these meetings, then please contact:
 
Jack Sullivan, info@lcinnovations.com or (804) 340-6085
Curtis Stacy, curtis.stacy@dhrm.virginia.gov or (757) 653-2476
Monica Vannoy, monica.vannoy@dhrm.virginia.gov or (804) 308-3993
 

Read the February 2018 INNOVATOR newsletter from COVWC and MCI.

Friday, August 17, 2018 View Comments Comments (0)
Read the February 2018 INNOVATOR newsletter from COVWC and MCI.
 
 
In this issue:
  • Significant FY18 Results
  • General Safety Storage
  • OSHA Recording Rule
  • Reporting Work Status
  • Red Flags

2018 Roadshows Registration Now Open

Wednesday, August 15, 2018 View Comments Comments (0)
Registration is open for the 2018 Roadshows through the VLC!  Click this link to register:  REGISTER  
 
For location details, click the + by the date and see the Notes section. Check the FAQs below for additional information.
 
The WCS Roadshow is designed to provide agency Workers' Compensation representatives an overview of new Workers' Compensation Program features, followed by session topics for both new and seasoned workers' compensation coordinators including:
 
Basic WC Claims Administration for Agency Staff
  • How to investigate a claim
  • How to report a claim
  • How to complete forms
  • Wage Charts
  • Supplementary Reports
  • Coordinating Return to Work
 
Benefit Basics of Workers' Compensation
  • Record Only
  • Medical Only
  • Lost Time
  • Litigated Claims
 
Return-to-Work: Tips, Teamwork and New Technology Tools
 
VSDP & WC Coordination - How you can help
 
If you have any questions, please contact Pamela Goetz at pam.goetz@dhrm.virginia.gov<mailto:pam.goetz@dhrm.virginia.gov> or 804-786-0368.  We look forward to seeing you on the road!
 
FAQs
 
Will there be additional or make up sessions?  Unfortunately none are scheduled at this time.
 
Are you coming closer to my area?  We try to visit locations around the state alternating our visits to the western part of the state between Staunton, Roanoke, and Abingdon.  It's Abingdon this year.

Will there be a video option or recording?  We love to see you in person!  No virtual option is available this round.
 
I cannot log in to the VLC, I don't see an option to enroll, or I cannot find the Roadshow in the VLC.  Contact your VLC domain administrator.  If you do not know who that is, on the log in page of the VLC, click the Contact Us link to submit the Contract Administrator form.
 
Will there be snacks?  We are planning to provide coffee and a continental breakfast.  Lunch will be on your own.

Change in Check Printing Service

Monday, August 13, 2018 View Comments Comments (0)
In our new contract, our program is taking advantage of the claim service provider's (York Risk Services) centralized finance services.  As a result, checks are actually being printed and mailed from their Dublin, Ohio office.  This change took place effective August 1, 2018.  Our forms, letters and other correspondence continue to print out of our Richmond office and will be sent separately from printed checks.
 
We anticipate the location change of check printing will be seamless to you.  Please let me know if you have any issues or concerns with this program change.
 
Thank you,
Penny G. Gough
President
MC Innovations LLC
(O) 804.775.0702
(C) 804.405.4016

Workers' Compensation PPO Notice to Medical Providers

Friday, July 13, 2018 View Comments Comments (0)
 The Commonwealth of Virginia Department of Human Resources Management (DHRM) provides workers' compensation services through MC Innovations, LLC, including access to national and statewide PPO networks.  Through the MC Innovations program, DHRM accesses the following networks: Rockport Healthcare Group (aka CareWorksPPO), Virginia Healthcare Network, Muliplan,  Procura,  One Call Care Management (OCCM), Prime Health,  NovaNet,  Equian, Zelis (aka Stratose), and Three Rivers Provider Network. Access to these networks includes access to subnetwork partners. Payment for medical services provided to injured employees covered by the DHRM workers' compensation program may be reduced below the Virginia Medical Fee Schedule pursuant to the terms of your agreement with a PPO network.  If you have questions regarding your participation in a network, please contact CareWorksMCS at 855.445.9675.

MC Innovations Now Certified as a Virginia SWaM Women Owned Business

Thursday, June 14, 2018 View Comments Comments (0)
 MC Innovations (MCI) is pleased to announce that the organization has been approved by the Commonwealth of Virginia, Department of Small Business and Supplier Delivery as an approved Women Owned Business. MCI has been in business for 24 years and was previously recognized by SWaM as a Small Business. In January 2018, four key women members of the MCI management team acquired a majority ownership of the organization and an application for Women Owned status was submitted and recently approved.
 
The Small, Women-owned, and Minority-owned Business (SWaM) certification program is a state program of the Commonwealth of Virginia. The purpose is to enhance procurement opportunities for SWaM businesses participating in state-funded projects. Learn more about the SWaM program.