Commonwealth of Virginia Workers' Compensation Services
Monday, November 18, 2019
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Read the November 2019 INNOVATOR newsletter from COVWC and MCI

Friday, November 08, 2019 View Comments Comments (0)
Read the November 2019 INNOVATOR newsletter from COVWC and MCI
 
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In this issue:
  • Hitting our Stride! Program Updates
  • Employee Spotlight– Coleen Vaughan
  • Safe Winter Driving Tips
  • Tips for Teamwork

Read the August 2019 INNOVATOR newsletter from COVWC and MCI

Monday, August 19, 2019 Play this file. Play View Comments Comments (0)
Read the August 2019 INNOVATOR newsletter from COVWC and MCI
 
Download PDF
 
In this issue:
  • New Contract – Year One Successes & Results
  • Spotlight – Medical Director, Dr. Thomas Scioscia
  • Walk Smart
  • Injury Analysis FY19
  • Tips for Teamwork 

Safety Officer Network Meetings Planned for August & October 2019

Thursday, July 11, 2019 View Comments Comments (0)
Please mark your calendars and share with others, the next round of meetings are ready to go!
 
August 20, 2019: Thomas Nelson Community College, Moore Hall, The Espada Room, #164, 99 Thomas Nelson Drive, Hampton, VA 23666
August 27, 2019: Wytheville Community College, Galax Hall, Room 219, 1000 E. Main Street, Wytheville, VA 24382
October 1, 2019: Department of Fire Programs, 1005 Technology Park Drive, Glen Allen, VA 23059
October 9, 2019: Virginia School for the Deaf and Blind, VSDB Campus, VSDB Chapel Training Room, 104 VSDB Drive, Staunton, VA 24401
 
Download brochure
 
Safety Officer Network Meetings are designed to assist you with improving your knowledge, skills, and abilities while connecting you to other safety personnel in and around your area.  The next round of meetings will highlight Mr. Jay Withrow from the Department of Labor and Industry (VOSH). Mr. Withrow will talk about legal aspects as they pertain Occupational Safety and Health for supervisors. After Mr. Withrow’s presentation, we will facilitate a discussion concerning the issues that participants have brought forward on previous evaluation forms. This interactive discussion is designed to learn from each other and take back lessons learned from other agencies. As alway we will review general safety news, updates, and workers’ compensation claims.
 
Register for the meeting of your choice at: https://covlc.virginia.gov/ContentDetails.aspx?id=3CFF14955FE5452A91E3AEDA28E1621D
 
Still have questions or need more information about these meetings, then please contact:
 
Johnny Nugent, johnny.nugent@dhrm.virginia.gov 804-225-2168
Lee Affholter, laffholter@lcinnovations.com 757-256-3364
Curtis H. Stacy, curtis.stacy@dhrm.virginia.gov 434-594-8978 

New ACH/ Direct Deposit Payment Enrollment for Service Providers

Sunday, June 30, 2019 View Comments Comments (0)
MC Innovations contracts with York Risk Services Group (fka CareWorks) to provide medical bill review services to the Commonwealth of Virginia, Department of Human Resource Management State Employee Workers’ Compensation Services (DHRM).  As part of our continuing efforts to efficiently process our vendor payments and in compliance of the Virginia Workers’ Compensation Commission E-billing regulations, York Risk Services Group, Inc. is pleased to announce the implementation of ACH (Automated Clearing House) invoice payments for all vendors.
 
Advantages of ACH payments:
  • More efficient
  • More secure
  • Environmentally friendly
 
You may initiate the enrollment process by following this link- https://forms.gle/3gbKqjBM8aaBsoKv7. Notification of each ACH payment (with remittance detail) will be sent to the email address provided in the ACH Enrollment Information.
 
We hope that you choose to take advantage of this convenient and fast form of invoice payment.  If you have any questions, please feel free to email Client Treasury – Vendor team at 1099@yorkrisk.com.

Read the May 2019 INNOVATOR newsletter from COVWC and MCI

Monday, May 27, 2019 View Comments Comments (0)
Read the May 2019 INNOVATOR newsletter from COVWC and MCI
 
Download PDF
 
In this issue:
  • Significant FY19 Results To Date
  • Employee Spotlight– Lee Affholter
  • How to "Beat the Heat"
  • Delivery of Mail-order Medications

Read the February 2019 INNOVATOR newsletter from COVWC and MCI

Tuesday, February 19, 2019 View Comments Comments (0)
Read the February 2019 INNOVATOR newsletter from COVWC and MCI
 
 
In this issue:
  • Significant FY19 results to date
  • VLW enhancements released
  • Compensability TAT—15.2 days!
  • Direct Deposit reaches all-time high
  • Claim Associates take on bigger roles

New and improved VLW-Employer Accident Report Portal

Friday, January 11, 2019 View Comments Comments (0)
You asked, we listened!  WCS and MCI are pleased to announce the launch of a new and improved VLW-Employer Accident Report Portal planned to go live on Thursday, January 10th.  Over the years we developed a catalog of changes for which agencies and other internal users asked to improve the user experience.  We believe you will find the new application and the enhancements intuitive and an improvement over the existing VLW.
 
Attached are some helpful tools for your transition to the new application.
  1. Complete VLW Manual
  2. VLW Employer Accident Report Quick User Guide
 
Some of the new features include:
  • York rebranding and change in color scheme:    
  • Improved sorting capabilities.
  • Ability for named users/system administrators to upload claim-related documents and files at the time of claim creation, as well as over the course of the life of the claim.
  • Ability for named users/system administrators to add claim related notes or annotations to the claim file.  The notes will be available in the claim file for the claim team to review.
  • More autofill of employer and employee information.
  • Improved highlighting of required fields.
  • COV job titles have been cross-walked to the appropriate NCCI occupation classification, eliminating the need to search for an NCCI code.
  • Automated reminders of forms pending submission.
  • Search functionality.
 
While we are excited about all of the enhancements, we are especially excited about the enhancements that allow named users to upload claim related documents and add annotations or claim notes (see pages 42-44 of the manual for more details).  As you read through the manual, we ask you to keep a couple of key points in mind:
  1. When uploading documents they should be uploaded separately.  Do not bundle multiple types of documents or claims.  For example, a medical note(s) should be uploaded and the file type and description noted as such, without any non-medical notes included. A wage chart being uploaded the same day should be uploaded separately and described as a wage statement.
  2. While named users are encouraged to upload claim-related documents through the application, please keep in mind that what you uploaded is not stored within the FROI portal.  Users accustomed to keeping copies of what is provided to MCI, will need to continue to do so by whatever means you typically use.
  3. As you start using these tools, please remember that if you uploaded a document or added an annotation, that you are no longer required to send the same information by mail or email (either directly to the benefit coordinator or to covimaging).  Only sending/receiving once will save time for all of us!
 
While we think the application is easy to navigate and intuitive, we plan to release recorded training for the application next week should you wish to take a refresher and for orientation of new users.  We will provide a link pointing you to the training and will make it available in the Learning Center.  In the meantime, if you have any questions on the application and features feel free to contact York Technical Support at 800.913.5651.
 
We are excited to offer you this improved accident reporting tool and are sure that as you begin to work in the application, explore the manual and listen to the training, you will discover other helpful enhancements!  Please feel free to contact us with any questions.

Safety Officer Network Meetings Planned for March 2019

Thursday, January 10, 2019 View Comments Comments (0)
Please mark your calendars and share with others, the next round of meetings are ready to go!
 
March 19, 2019, 9am - 12pm - Virginia Public Safety Training Center, Hanover, VA
March 21, 2019, 9am - 12pm - VA Department of Transportation Salem (Auditorium), Salem, VA  
March 26, 2019, 9am - 12pm - Tidewater Community College Portsmouth Campus, Portsmouth, VA
March 28, 2019, 9am - 12pm - James Madison University, Harrisonburg, VA
 
 
Safety Officer Network Meetings are designed to assist you with improving your knowledge, skills, and abilities while connecting you to other safety personnel in and around your area.
 
These meetings will include activities such as “What Would You Do?”  scenarios that will help you to apply safety concepts in real life situations.  They will also include:
  • Drive Smart VA Speakers and Resources
  • General Safety News and Updates
  • Workers’ Compensation Claims Review 
  • Topics Presented by COV Safety Peers
Register for the meeting of your choice at: https://covlc.virginia.gov//DL.aspx?id=3CFF14955FE5452A91E3AEDA28E1621D
 
Still have questions or need more information about these meetings, then please contact:
 
Curtis Stacy, curtis.stacy@dhrm.virginia.gov or (757) 653-2476
Monica Vannoy, monica.vannoy@dhrm.virginia.gov or (804) 308-3993
 

Read the November 2018 INNOVATOR newsletter from COVWC and MCI

Saturday, November 17, 2018 View Comments Comments (0)
Read the November 2018 INNOVATOR newsletter from COVWC and MCI.
 
Download PDF
 
In this issue:
  • Employee Spotlight– Brian Nixon
  • Opioid Misuse & Abuse
  • Electrical Safety...at Work and at Home

Read the July 2018 INNOVATOR newsletter from COVWC and MCI

Tuesday, September 18, 2018 View Comments Comments (0)
Read the July 2018 INNOVATOR newsletter from COVWC and MCI.
 
Download PDF
 
In this issue:
  • Employee Spotlight - Jeff Germain
  • Subrogation recoveries exceed prior years
  • MCI exceeded key program goals
  • MCI awarded NEW contract
  • Program cost avoidance over $9.4M