Commonwealth of Virginia Workers' Compensation Services
Wednesday, March 21, 2018
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Double Check That Information!

Saturday, May 19, 2012 View Comments Comments (0)
This Tip has to do with information.  Remember the old computing acronym "GIGO"?  It stood for "Garbage In – Garbage Out" and meant that the data extracted was only as good as the data inputted.  Each claim for workers' compensation begins with information shared by the employee concerning a workplace injury or illness.  As you collect the details of the incident and other information, it would help us provide faster compensation decisions if you could double check for up-to-date addresses and phone numbers as well. The information that you provide to us via Visual Liquid Web is critical to the Benefit Coordinator to start the claims administration and investigation process.  It will save a lot of time in the long run and prevent an additional call to you seeking accurate information when your claims team is having trouble reaching your employee.  If your employee has multiple claims with our office, all claims will be automatically updated with the current contact information when the new claim comes in! 


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